Legal terms for wallets and account access
Our Legal terms explain who may access the account area, which account details must remain accurate, and how we handle a request to change or close an account. Eligibility depends on local law, so you should check that access is permitted in your location before proceeding.
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When you connect DANA, OVO, GoPay or QRIS, the wallet name and account identity may need to match for a status check. Bank transfer and virtual account records can also be used to confirm a transaction reference. We keep the relevant policy text available from the
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account and cashier paths, while any restriction, pause or refusal is handled under the applicable rules rather than by an informal message.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.